“Authentic leaders have integrity and lead with compassion for their people. Like all other leaders they have the vision, insight, influence and followers. But the difference between a regular and authentic leader is that the authentic leaders care. They truly care about their constituents“…..”The world is changing and competition is all around us. The need for authentic leaders is more important than ever. If you’re in position of authority, ask yourself the question: Is doing the right thing your way of doing things? Are you there to serve or be served? Hopefully your answers are doing the right thing and to serve your constituents.”
Herb Kelleher, the former CEO of Southwest Airlines, is an example of an authentic leader. A question was once asked him about which one is more important, the shareholders, customers or employees. He said that the employees come first and if employees are treated right, they treat the outside world right, the outside world uses the company’s product again, and that makes the shareholders happy. That is the way it works and it’s not a conundrum at all (Kelleher, 1998, 76).