Financial Services Section: Grow Relationships With Custom Debit/Credit Card Art

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Allowing consumers to add their own personal style and creativity to products is an increasingly popular trend in the retail industry. A recent example of this trend can be seen with the launch of Google’s new smartphone, Moto X. Rather than trying to compete with Apple and Samsung on the features and capabilities of the phone, the company has turned to promoting Moto X’s customizable options — allowing consumers to tailor its aesthetics to their personal preference, with more than 2,000 combinations to choose from.

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Auto Section: JD Power Automotive 2013 Roundatable

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Here are some interesting trends. What to watch in 2014… too.

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Data Integration Section: What Works in Emerging Technologies

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What Works is a comprehensive collection of case studies, best practices, and expert insight focused on business intelligence (BI) and data warehousing (DW). In Volume 36, What Works in Emerging Technologies, read about technologies and trends in the categories of big data analytics, self-service BI tools, and unified data management. Also featured in this issue are excerpts from recent TDWI Best Practices Reports.

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CRC Section: 4 Ways to Make Your Contact Center Run Like a Well-Oiled Machine

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Contact centers are demanding places. It takes tenacity to implement and manage a complicated array of outbound marketing campaigns and inbound service and support programs that consistently surpass team KPIs. It takes focus and determination to hire, nurture and retain a workforce of agents and supervisors that may be geographically dispersed and increasingly work from home offices. It requires a firm hand on the wheel to implement processes for maintaining quality standards, correcting errors and achieving high CSAT and Net Promoter scores. And it requires that you juggle these demands while developing plans for how to adopt new and innovative technologies that can help streamline operations.

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Market News Section: Mu Sigma to unleash power of analytics for cricket teams thro’ Abhishek Singh

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Mostly, captains, coaches or managers of cricket teams take decisions based on their gut feeling which may prove irrational at times. To address such challenges, , a Bangalore-based analytics company is developing a “Real-time cricket analysis” which can analyse various structured and unstructured cricket data using mathematical and statistical modeling and present a real-time suggestion.

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Analytics Section: Dashboards that Persuade, Inform, and Engage

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Do your dashboards tell the story you want to get across or does your data get lost in a sea of pixels? Tableau strives to keep our users in the flow with software centered on principles of design, cognition, and perception. The same principles apply to great dashboards.

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HR Section: Why team-building is not enough

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Companies often invest in team-building activities, but that is only half the battle, writes Julie Winkle Giulioni. It’s also important that your team, once built, bonds into a cohesive unit capable of consistently delivering the results you need. “[I]f you’re looking for genuine and sustainable results, don’t settle for mere team-building,” Giulioni advises.

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