Companies fail to hire the right people to be managers 82% of the time, a mistake that costs businesses billions of dollars a year, according to Gallup data. Only about one in 10 people have the basic leadership skills needed to run a company, and companies seldom appoint those people to senior management positions, researchers found. “Sure, every manager can learn to engage a team somewhat. But without the raw natural talent … the day-to-day experience will burn out both the manager and his or her team,” warn Randall Beck and Jim Harter

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