HR Section: ” It is not work that is exhausting; it is hating what you do which makes it tiring. I tell senior leaders that construct your job the way you will love it..” -Jeff Bezos, Amazon

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Where do you get the time and energy to do so many different things? I love my job. I took my extended family—my wife and her family, 20 of us we were in south of France—for a one-week vacation this summer and it was fantastic. It was a great vacation, but when I got back home, I literally ran into the office, so if you love your job and I do…it is not difficult to get time… It is not work that is exhausting; it is hating what you do which makes it tiring. I tell senior leaders that construct your job the way you will love it and not everybody gets to do that… It is a huge luxury. I dance at work.

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CRC Section: 3 Ways to Make Call Center Training More Engaging

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Although we find that keeping your employees engaged is an incredibly complex matter with a lot of moving parts, if you successfully keep employee connection at the heart of your company, you’ll outperform the competitors that are neglecting this key principle.

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Auto Section:Mercedes Benz will train 26,000 in the brand’s culture

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Mercedes-Benz USA and its dealers are spending about $30 million over the next four years to train 26,000 employees and immerse them in the brand’s culture.

Later this year, the first wave of employees will go through a two-day program called the Brand Immersion Experience at the Mercedes-Benz factory in Vance, Ala., near Tuscaloosa.

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Campaign Management: How to Schedule a Marketing Campaign

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Organizations still struggle to turn content marketing into a structured business process. Too often inefficiencies, lack of communication, and poor process prevent brands from achieving results.

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Techology/DI Section: Seven Keys to Data Blending

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Companies are using disparate data types more frequently to gain value via analytics. TDWI research indicates that companies are becoming more interested in enriching the traditional structured data found in their data warehouses or marts with other kinds of data. This might include demographic, geospatial, or even text data. These companies realize that utilizing disparate data can improve analysis by providing more attributes for discovery or improving model performance. For example, a marketing department at a retail chain trying to understand customer behavior to develop a promotion plan might want to utilize standard transaction data from its data warehouse (such as purchase type, amount spent) and combine that with non-traditional data such as distance from store or census data bought from a third party for developing a data set for analysis.

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Work Section: Google’s Eric Schmidt has these 9 rules for emailing thro’ Nishad

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Communication in the Internet Century usually means using email, and email, despite being remarkably useful and powerful, often inspires momentous dread in otherwise optimistic, happy humans.

Here are our personal rules for mitigating that sense of foreboding – Read more

Banking Section: Mining Your ATM Data – Extracting the Maximum ROI

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As an ATM channel manager, you know that your transaction data is a goldmine. With the right monitoring and analytics tools you can access actionable business intelligence such as individual ATM cash levels and locations where you should invest in more machines. You gain operational intelligence—the ability to quickly troubleshoot performance issues and efficiently direct resources to resolve problems before they have a chance to hurt customer experience and bottom-line revenues.

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