Human-based Leadership – Great lessons to learn and do

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Authentic leaders have integrity and lead with compassion for their people.  Like all other leaders they have the vision, insight, influence and followers.  But the difference between a regular and authentic leader is that the authentic leaders care.  They truly care about their constituents“…..”The world is changing and competition is all around us.  The need for authentic leaders is more important than ever.  If you’re in position of authority, ask yourself the question: Is doing the right thing your way of doing things?  Are you there to serve or be served?  Hopefully your answers are doing the right thing and to serve your constituents.”

Herb Kelleher, the former CEO of Southwest Airlines, is an example of an authentic leader.  A question was once asked  him about which one is more important, the shareholders, customers or employees.   He said that the employees come first and if employees are treated right, they treat the outside world right, the outside world uses the company’s product again, and that makes the shareholders happy.  That is the way it works and it’s not a conundrum at all (Kelleher, 1998, 76).

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Listening to CIO – Shirley Cunningham, CIO at Monsanto

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As CIO at Monsanto, Shirley is a member of the strategy team. Becoming a member of the strategy team came with a change in role for  IT – that from being an order taker to a strategic partner sharing responsibility for the business’s growth.

Being a strategic business partner rather than a support organization requires a deep understanding of the business – that is why over 35% of Monsanto’s R&D IT group has science backgrounds with 10% having PhD’s. They don’t just support the product development process – they are a key driver of it. This shift from being a more traditional IT department not only required a whole new level of leadership; it required a complete mindset shift.

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What’s The Difference Between CRM and ERP?

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In the simplest terms, ERP and CRM are very similar, but suited to different purposes. They are both applications that allow employees to share and coordinate information throughout the organization… while also giving executives access to reports and forecasts based on the data collected within these systems.

The way I see it, companies can only grow their profits in 2 ways:
• Increase sales
• Reduce costs

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