Life Insurance Section: Insurance poised for reforms, standardisation next year

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2015 may be a happening year in view of the likely passage of the Insurance Bill. But optimists must note that cross-border investments have been experiencing a negative trend since 2008. Cross-border capital flows plummeted to $4.6 trillion by 2012, from $11.8 trillion in 2007. The bill needs to be demystified before expecting benefits to accrue and a sudden turnaround in the domestic market is unlikely during 2015.

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Mutual Fund Section: 9 significant events which impacted MF industry in 2014

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2014 could be one of the memorable year for MF industry so far because of the market rally which had a spillover effect on all the stakeholders. While the rally was a big positive for the entire industry (Sensex crossed its all-time high of 28,822 in December), it was not quite rosy for the fund houses which called it quits.

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Banking Section: Meet Tesco’s new bank manager: but he won’t grill you at the branch

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Benny Higgins runs a bank without branches. The boss of Tesco Bank reckons they are a thing of the past. Customers are turning to digital channels to handle their personal finances. So the current account that Tesco Bank finally launched last week – more than three years after first raising the idea – can be opened over the internet or, if necessary, via a chat with one of its call centres.

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Banking Section: What channels have the greatest impact on consumer satisfaction?

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CFI Group launched its first ever Bank Satisfaction Barometer, the fifth in a series of national industry studies conducted by the firm. Researchers asked bank customers about the products they use, the channels they interact through and about the problems they’ve experienced and, perhaps most importantly,  their bank’s ability to effectively resolve problems when they occur.

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Financial services Section:What is this thing called Bitcoin?

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Bitcoin is all a part of that movement and is essential a force as we see today in changing the dynamics of trade and finance.

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Financial Services Section: 7 Ways Financial Marketers Can Boost Mobile Banking Adoption Rates

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As a marketer, you must build awareness in, and drive adoption of your institution’s mobile banking services. The most obvious place to start is within your existing customer base. As logical as that may sound, surprisingly few financial marketers fully leverage their current customer relationships when promoting mobile banking.

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Financial Services Section: Not just a cashless future, but a moneyless one?

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My standard view of the world is a future where all payments are made wirelessly through the ether.  A future where debits and credits are taken seamlessly through the day, and you don’t think about it happening.  It just happens.

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